I have had several Janome sewing machines and my 6500 was a lemon. Three bobbin cases replaced, issues with thread cutter, needle threader, etc. The final straw was when I took it to the dealer for service and I was told Janome no longer made parts for the 6500. It seems parts are only available for 20 years from the date of first issue. Be very careful when you buy a new Janome and if that model is 5 or 6 years old you will only be able to buy parts for 14-15 years. I have a Janome 11000 for machine embroidery and it needs service. I just pray it is nothing serious because I won't be able to get repair parts and I have a quilt about 60% finished on my 11000.