Originally Posted by
Iceblossom
You will work this out! As I suggested, try a different weight bobbin thread.
Also, many times floor models are set up with a test sandwich... did they send that with the machine and does it look like yours?
Lol I hope so! They did. I have it but there’s white in the upper and lower thread for most of it. I can try another weight in the bobbin but I think it’s standard. Although now I’m not sure what they used...