Grann of 6, I called my HQ representative and he told me it could be a program glick on the new upgrade program. He wants me to send him a pic of my computer display when it looks up. So far I haven't done that. I'm leary about messing up another quilt top. But I will take the plunge today. He also suggested I turn off and unplug my Machine, computer and power surger for 30 seconds to see if that will fix the problem. It's a computer and sometimes we need to reset our computers. We get lots of thunderstorms this time of year and our power will go off and on a lot. I'll let you know how it goes.