sandpat, I'm glad you noticed an improvement. I'm surprised it won't wipe all the stuff it found. Does it at least give you a list or a file of the other thousand or so things so you can see what they are?
I haven't seen Ad Aware in years, either, don't know what happened to it.
As for Ad Muncher, you can download a free trial, if you don't want ads in your face when you're on the web. If they don't bother you, then there's no reason to try it. It doesn't do scans and removals, it just blocks the ads from getting into your computer. I really hated all the ads, so for me the $25 to buy it has been well worth it.
craftiladi, I don't mean to be a self-styled computer expert - I'm not. But I know a lot of people are having problems with slowness and whatnot, so it seemed a good idea to share some basics.
And, okay, I've done a good deal of troubleshooting on my own computer, and I'm unemployed and rotting away here, so I'm really up for using my brain to help others with their computer issues.
Glad
Billy and
Chasing Hawk are here contributing, too, because they know about apps I've never heard of.
About the Hotmail program,
Billy, she needs to be able to receive and send to friends who do have Hotmail. Counseling her not to have a Hotmail address doesn't solve that problem. What parameters does she need to reset? Where are they?
craftiladi, I don't know the first thing about Avast, but you might find this info helpful (from their support knowledge base):
http://support.avast.com/index.php?_...d=295&nav=0,66 Or post your problem there and I'm sure someone will know the answer.