https://www.kreativekiwiembroidery.c...y-designs.html
Lots more info is needed before we can help you.
What kind of machine do you have? Make & Model #/name, please...
What type emb file does it use? Mine is a Brother and I use PES
Is one of the files of the embroidery the same emb file that your machine uses?
If no, do you have a converter to change it to your format?
Does your machine have a USB input area, card or a hookup to your computer?
Have you ever uploaded a new embroidery design to your machine?
Do you remember how you did it?
Edited to add: I have to relearn how to do all this every time I use my machine as an embroidery machine. It's too easy to forget if you don't use it all the time.