I had no problems with mine until about 10 days after the warranty was up. My iron at times does not shut off automatically after the 30 minutes of non-use. As a rule I always unplug my iron after I am finished with my work but there have been times that I just forgot and when I realized it, the iron was still on. Now I have to always turn the iron off and I pray that I don't forget again. Man was I bummed. I did complain to customer service and was told I could send it back for the $60 but I did not. I will not get another Oliso when I have to get a new iron.