Thanks for all the comments. I will get my machine back on Nov 22nd. I think I have had my Bernina for about 13 yrs and only had it serviced once. The lady that took the machine in and wrote it up on the computer, looked at me and said "only once?" I have cleaned and oiled it myself often. I ask her to have the repair person tell me how many stitches are on the machine. I will let you know what happens? I also took the walking foot there and ask to be checked because it makes a lot of noise when I am using it.