I want to love this machine and I cannot afford to buy a different one. I can pice and the stitches are fine but when I go to machine quilt it will start out with 20 or 30 good stitches and then skip a whole section. I have switched thread types and made sure same thread in upper and lower. I have switched needles out several times. I will try tomorrow to buy the titanium 90/14 as was suggested but then someone else said they go to a 16 or 18. I truly wish this company would have a dvd or better yet a download that would explain the entire machine and how to use it, which types of thread and weights of thread work best and the needles. I feel as if I have to spend a fortune in time and money just to figure it out.
i have not had a problem with the thread cutter and not too much with the needle threader but make sure that your needle is completely up as far as it will go or the threader will not be in the right place.