charlottequilts

Interesting. I was first there later, when the employees owned it, and it was great, but the second to last resale brought some of the behavior I think you experienced.

DH and I were there on a winter day, and there was only one other customer. The parking lot, clearly visible through multiple front windows, was, of course, nearly empty. His car was a very vibrant aqua that you could see from space, called "voodoo blue."

Since their lighting was (and is) horrible, we walked to the large, enclosed, entry porch, where bolts of fabrics were also displayed, conspicuously holding a bolt of fabric and some scraps I was trying to match. The person behind the cutting area all but leaped over the counter to accost us.

I mean really, would they not all have had time to copy our license plate if we carried our stolen bolt to the car (parked brightly and alone in the front row?) And then there was the extra time to mince down the slippery wooden ramp just to get to the car in one piece. It was insulting.

On a more crowded day, I might have mentioned it to an associate beforehand, but when the sales force greatly outnumbered the customers, it seemed so obvious as not to be necessary. Plus, that was also a fabric display area.

It took me awhile to go back, but by then, they were a small cog in a big machine and the workers were so unhappy and unhelpful, it was clear that major change would be needed to bring it back. Still, I did go occasionally, just to see and feel the fabric.

Since it was all arranged by color, there was no finding other fabrics in a given line,so I'd buy a little bit and then go home to find out what else was available online in a given group. No one working there seemed to recognize any lines at all and or want to look anything up in the computer.

i will miss them, but realistically, I am more missing what they were.

hugs,
charlotte