You can join a Vantage membership through your HV dealer for a yearly fee. Not sure what the current fee is. I joined because they can help me with problems with my machine. Perhaps your dealer can help. Not all dealers are the same. My dealer has learned the embroidery software and can even help me over the telephone. A good dealer is very important. My dealer is 55 miles one way from my home. There are two dealers closer to my home; however, they have not learned the embroidery software. So sad.