The last new machine I bought from Amazon. I used it for a week and couldn't bond with it and sent it back and got another model. No hassle. I've been happy with it. A dealer would never do that The same machine at the dealer was a little more expensive and no returns, The dealer said she gives free classes for the machine. I didn't need classes for the model and she knew I didn't but still would not agree to a return if I didn't like it. I have mechanical and computerized machines. Each have their place. I have several vintage Singers that I rarely use. They sew fine but no features that I am use to.