There are things to learn about using the die cut machines. Knowing how to put the fabric on the die according to the grain line, how to fan fold the fabric for long cuts, when to use two layers, four, or six, why the fabric may shift when cutting, shapes with bias, etc. Watch the videos and read the instructions on the die package. Some may have special cutting layouts. Everyone that I have heard complain about the machines not cutting accurately has been user error. I go to most of the dealer classes and there is always someone bringing in a die and saying this does not cut through or not right. The dealer will have the person use the die and yes there are misscuts. Then the dealer will use the die and have perfect cuts. The exact way she used the die is on the die package instructions. A few dies maybe flawed and she will replace them right there on the spot if she has one, bought from her or not. That's why she is a profitable high seller dealer in this area. No one leaves unhappy.