I ordered a wool mat from them. Shipping was a little slow because of this virus. I'm under the impression they are located in California. I really don 't know for sure. I e-mailed them when I thought I should have it. They answered right back. They offered to refund my money if I didn't get it that week. I got my mat that week. It is a very nice mat. I just ordered the lights to stick on my sewing machine. Up front they told me it would be at least 3 weeks. I used Paypal. I'm pleased with them. Just my opinion. Maureen