After reading all the posts here I believe the majority agree that it does need to be looked into. I get the sense that this will NOT make any of us tend to stop donating quilts - just to be more careful and check into their exact purpose from now on. Quilters ARE very giving people. I do NOT agree with those (one or two, I think) who think you are wrong for letting it be known here - you have given them plenty of opportunity to respond to your requests - vacation or not the emails should've been answered in a timely and satisfying manner by now. I thought, too, that there was something fishy up when they wanted your telephone number and did not want to correspond via email (traceable). If they have done no wrong they should be happy to respond - to me - the silence indicates troubles... and hopefully it's only this one RMH and not others - you have given them ample time to respond - at this point, I'm not sure, if it were me, that I'd even give them another chance - they would just appease you - take it to the board.
I also have just heard that Goodwill does put things on ebay now...