I’ve just spent a hour downloading 2 classes along with all PDFs for the classes, as they say you have to download each segment of the class individually. You’ll also want to rename them according to what will be easy for you to identify and find, what a task! I have 110 classes I certainly hope that they have a better solution that making the customer spend hours trying to save their already purchased products. However, given the current climate I’m not so sure that I have a ton of faith that they will provide us with a copy of our products, there is no profit in them doing so, and class action suits only benefit the attorneys, not the consumer. I for one will make the effort to download my classes and then transfer them to a separate external hard drive and flash drive and perhaps back that to the cloud.