Many yeas ago I did PR for Maytag and obviously loved the machines both washer and dryer. Originally I had both for about 30 years and loved the way they operated. Unfortunately the washer started "walking" and could not be repaired so had to buy a new one. Of course, I went to Maytag and I understand how you feel as it took me a while to get used to using this one but after finally have learned some tricks, which no one will tell you but you have to figure out, now I am pretty happy with it. I know that the Maytag machines that were produced in Newton, Iowa were much better but I guess the only thing to say is that's life!