mamie's quilts

Believe it or not, on July 1 they tried to bargain with me saying that the mat was still with the shipping company and I could either: a) receive a refund for now and then when it arrived I could pay or b) they will send another at no extra charge. I opted for the refund. No refund yet. On July 6th I received an e-mail that they had an update from their shipper (Pitney Bowes) that I would receive the mat on July 13th and provided a link. I followed the link to Pitney Bowes that shows that they received my item at 6:27 p.m on July 6th and provided a link to USPS tracking. USPS site shows they were notified of the shipment on July 6. I opted into the USPS text tracking. As requested I responded to their verification text and was sent another text saying that the tracking number is invalid. Today I filed a complaint with the attorney general's office and my bank is following up to dispute the charge with Love Sew.