I really wish we had a "LIKE" button, because I would give one to Cathy aka Macybaby. I have had issues in the same area. Long arms are a constant learning experience. Thank goodness we have all the folks that share their experiences to help others. Once, it was a tiny piece of thread in the thread path. Hubby ended up opening up the top to find that one.
Edited to add: My older Nolting likes a not so tight quilting platform. When I have had the quilt sandwich loaded too tight, it gave me a similar problem with throwing a thread tantrum. Took me a while to figure that one out.
Last edited by Barb in Louisiana; 08-15-2020 at 02:20 PM.