I am very glad that you posted your question to the board.
I am the founder of a charity quilting group and it is very important to us where our quilts go and to be sure that they are being given to the children!!! Not being SOLD for profit! Currently we are making quilts for a County Department. Initially my communication was with the Director of Services. Now I correspond with a staffer and usually via e~mails (though we do have phone number contact info). I emailed the staffer not too long ago asking her if she would be available on a certain day and time as I had quilts to be delivered for the children. The staffer informed me that in the event that she was not there that I could just drop them off. ???? What?
I e~mailed back to the staffer and cc'd the Director that we do not "just drop off our quilts". We are a professional group of women and expected to be treated as such and are very concerned that our quilts would be stolen or lost from the children if we just dropped them off. I immediately received an email from the Director and she could not apologize enough. She said that she understood my concern and that she would take care of the matter......and she did!
That being said, I myself feel like something is not right (in your situation). Like several quilters have already said, there are so so many 'local' children in need in your own city. All you have to do is look in your phone book or google and you can find places to donate your quilts that you made with from your heart for the children. You can deliver your quilts personally and know that they are going where they are meant to go. That is why I founded my own Charity Quilting Group.
Please do let us know how this gets resolved!
Charity Quilter Dar