View Single Post
Old 09-08-2020, 09:59 AM
  #1  
MarionsQuilts
Super Member
 
Join Date: Nov 2014
Location: Ontario Canada
Posts: 1,869
Default Brother machine - bobbin sensor help

Hello all!

I have a dilemma ... I have the brother dreamweaver, have had it for almost 3 years now. Love it.

For the first 18 months it was perfect, all the bells and whistles worked wonderfully (and yes, I tested them all!)

After 18 months, the bobbin sensor quit working. I went through a whole rigmarole with the dealer, which was a nightmare, and ended up sending my machine in to Brother. They were amazing. He showed me how to take it apart to give it a thorough cleaning. He sent me videos showing me that everything works, including the bobbin sensor.

Here's my issue ... my bobbin sensor still doesn't work unless I clean my machine (thoroughly) after each bobbin use.

The sensor will only work for the first "empty" bobbin thread after I have cleaned my machine. After that, if I don't clean my machine, it doesn't let me know. And I don't know why it's doing this. This is the main reason that I sent it to Brother.

Does anyone have ideas as to why? Is it the type of thread? Is it "wear and tear"? Is it normal to have to clean the machine (and I'm talking take it apart clean, not just clean the bobbin case, etc.) after every single bobbin is used? This doesn't seem normal to me.

Thanks,
MarionsQuilts is offline