In the picture I see a quilt that has what looks like very close hand stitching. I have felt one old quilt that felt crispy before. Have no idea why. I laid it flat and wet it really good with water and let it dry, no dryer. It became soft again. May try that if you can't get a pro's opinion. Also has the quilt been washed before? Quilts rarely need washing unless stained or smelly so it may not have been washed all this time.