I have a Juki and I really like it. However, I have found that Juki is not great in terms of customer service. It took three emails to get an answer to a simple question from them. Having said that, my dealer is excellent but they are 1300 miles away. That makes shipping a little expensive. I learned the hard way that it is important to have an authorized dealer close by. Good luck with your decision. Choosing a new machine is not easy.