I, too, run hot and cold with JoAnn's. Sometimes I'm able to get good fabric at good prices, especially their newer "premium" fabrics (Stonehill, Legacy Studio). They've gotten smart in that when they have 50% coupons, they put their magazines on sale for 10% off, so that you can no longer purchase a magazine with a coupon. Some of the employees are friendly and helpful. Others are just there for a paycheck. What frustrates me is that, although I FINALLY got on the email mailing list, I don't get the emailed coupons on a regular basis. What's up with that ?