Wow, I'm with Doggramma, I have never heard of killing a machine either. Did he say how long you were meant to sew on it before it croaked? A good repairman is so vital. I'm sure you will love your new machine. I love Juki but hate the local shop. So no more Juki's in my future. What's strange to me is there is no place to send a machine other than the local dealers. Sounds like Brother is the same. Enjoy your new set up.