I placed an order on Feb 3rd. Before the storm hit I sent an email to check on my order. Heard back about a week later, late last week. They must be short handed, and then the storm hit us. I'm in Arlington, TX (between Dallas and Fort Worth) so i empathize with them. Thankfully, i got up this morning and it is all melted. I am blessed that we never lost power and only lost water for one night. Several of my coworkers lost both for days!
I have purchased from Fat Quarter Shop before and received excellent service so I definitely don't hold this against them. The email i received was very apologetic and reassured me they will fulfill orders ASAP. So hang in there!