Did you take the guide classes with your 590? I've had 2 Bernina's and my best advice is to go to the guide classes and take notes/pay close attention. I learned a lot of things that have made my Bernina experience very pleasure-able and basically trouble free. I even took the offered guide class for my Juki 2200 QVP Mini. It's a basicstraight stitch machine, but I did learn a few things and got to ask some questions. Well worth the time.