pocoellie, BL doesn't make a single hole plate for this machine, so I have to figure out a way to make it that way with some material, or maybe tape.
QuiltMom2, My intention towards the end of this thread was researching ways to fix this machine, and for some, the suggestions I found may work for those whose machine wasn't as out of whack as mine was. I always try to find a way to convey solutions to problems, regardless of whether they are sewing machines, or some other problem I've encountered. I never want others to go through what I sometimes have to go through in order for something to actually work.
All that said, I feel that nowadays, things made are not anywhere as sturdy, or reliable as the things I grew up with as a child. While they were not even considered high tech these days, what we had was high tech for the 1950's, and generally built like a tank.
And I definitely suggest going to a certified repair specialist for the brand sewing machine you have, if you encounter a problem. Also ask if they are familiar with the type of sewing you do, such as free motion quilting. Having the repair specialist actually know what FMQ is, made it a plus getting my machine set up for the type of sewing I am doing.
As I stated previously, apparently the Jazz and Jazz 2 are not made at the regular BL factory, according to the sales person I talked to. It is contracted out to a place in Taiwan. And from what I have read about the problems with the new machines coming out of this factory, their quality control is not the best.