Originally Posted by
gardengirl1331
Well that's the good news. If you can't get them to respond to your emails or messages paypal will get your money back for you.
Not always.
If you order something and the merchant can produce a delivery confirmation, even if it is for an incorrect item, Paypal will side with the merchant.
Happened to me on over $250 worth of fabrics that were wrong, even though I produced documentation that showed the merchant acknowledged sending the wrong stuff, told me to keep it, and promised a refund (yet never came through).