Can't prove delivery wasn't delivered?
I got a notice a package was delivered at 1;06 today by Fed Ex. I was on my front porch from 12 to 2 pm reading . I contacted the help center and was told unless the package required a signature there was no way I could prove the package wasn't delivered. I asked if I could make a complaint and was told that was not an option for this. ??? Sorry but nothing we can do. It's on the website under regulations and I should have read that. I felt like I was considered trying to con the delivery company after talking to the help center. I contacted the company I ordered from and the rep said that has been happening a lot the last few months, much more then usual. I was issued a refund with no hassle. Seem if the company is recognized for certain items then the packages seem not to be delivered. If the burden of proof is on the receiver then no consequence at all to the delivery company is there?