What hoops do you have? I was told by DME that they do not make any magna hoops for the 15000.
Are you referring to the clips that come on some Janome hoops. These are not magnetic hoops. The magnahoops are great and fit alot of machines. They do have some for the 500e, but not for other Janome Machines. I have called them every year for 6 years to ask them to include the 11000 and 15000, so far, to no avail. If this has change, please post the DME hoop you use.