Did you find any humans there? they seem to be non-existent there these days. someone else is running the business now, the forum too. no answers to problems anymore. shame, it was such a good company but for now, problems galore!
What? I have been four times since they reopened and plan on going to the Birthday Bash I have seen people everywhere in town. What do you mean someone running their business? It's all family and employee run. I don't know of any problems on their end. Their forum is run by moderators who have no contact with MS, they just have control over the forum.