I've never been in a quilt shop that wouldn't cut one if you needed it, in a particular line of fabric. But it's not surprising given the reasons others have mentioned.
What I did find surprising, is that one of the nicest shops in our area went on line during pandemic, and decided to not re-open as a bricks and mortar store.... on-line only. I supported them during pandemic, and even after, for awhile, I did porch pick up, when they could be open but chose not to... now, my money will likely go to another store. I'm very disappointed with their decision.