Me too
I’m still struggling with mine 10 mths down the track. Bottom side of stitching bunching up and bottom thread catching after automatic cutter. I have to clean it weekly and it still does it. The cutter wasn’t working when I first got it so they fixed that but at least it’s still working.
My husband said get rid of it and buy something better. It’s going back to the shop this week - see if they can fix it. I’m done !