Progress so far....
I did as Rhonda suggested, replaced the needle. Then I went onto Annette's suggestion and found the adjustment screw moved it and it worked!!
Now today I have to fine tune the tension as it is out of whack, lovely bird's nest on the underside of my test fabric. No big deal I know how to fix that.
Thank you all again for the suggestions, I knew there would be a solution found here.
Another good thing, hubby has suggested I start looking for a new machine and put the SQ-9000 as a back up.