When I bought my floor model Viking/Husqvarna Topaz Sewing/Embroidery machine it was discounted because it was in fact used, even if it was just in the store. The dealer gave me the full warranty, lessons, and the option of a full price if I decide within a year to up grade. It was great for me. I have been using it for 10 years with no issues, just some fine tuning with the regular maintenance which was every other year. The best part I thought, all the bugs were worked out. They needed that machine to run perfectly since it was used to sell that model. It never occurred to me to ask how many hours it had run when I bought it. But it hasn't been an issue.