Originally Posted by
misseva
I had a notice to change my password in a yellow box at top of screen. I followed instructions (I thought). I received new password via e-mail and I still get "invalid password" message.
I did not receive an email, but saw the announcement and went onto my profile and changed the password. I logged out and logged back in with the new one, with no problems. Maybe there was just a glitch with yours? Or if you haven’t deleted that email, have a look at it, to make sure the sender was really from the QB and not a hacker?