are you talking about a Bernina 440? Or some other brand of machine. Unfortunately, The Bernina 440 is an older machine and the software for the embroidery part is also outdated. I don't know if you can find someone that might be able to help. For embroidery machines, they run with software that is always getting updated and eventualy, old stuff doesn't work on the newer stuff. I had a 440 but never had an embroidery arm for it as I had a Viking that did. This Viking ran the embroidery off of a Floppy disk! Oh, MY!