Originally Posted by
gardengirl1331
Just heard from Janome and they're not much help either. They said if I take to a more local dealer/repair person they can/will charge for warranty work?!?! What?!?! What is that warranty for than? I'll definitely just sell this if the pedal fixes the issue, I do NOT want to deal with a company who is acting like this with warranty work, especially with the prices of machines now!
That is actually the standard for a machine warranty. It is honored at the selling dealer only. It's not just Janome - it will be the case for any machine brand.
BTW, warranties are also not transferrable, so if you buy a used machine you have no factory warranty.