The link to submit the info won't work on many devices I finally found it to work on my Chromebook, not on my laptop trying two different browsers. You have to take a picture of the iron showing the cord is cut and with a piece of paper with your name and a code you get once you get the form submitted and the day's date. Then upload the photo.
Many will give up!
The phone wait is over an hour if you want to call. At least that is what people are posting.
The one who did get a rep, said she was given a serial number to use but still had to go to website and do the submitting there.
I think Amazon is refunding without all the hoops if you bought from them. Well I jumped through all the hoops for my $20.
I then ordered this from Amazon. It is a Steamfast brand. It is very light weight, small, and so convenient. Several had one at the last retreat. And it was on sale for $29, Steamfast SF-760 Portable Cordless Steam Iron, With Carrying Case, Non-Stick Sole Plate.
Last edited by Onebyone; 04-30-2023 at 07:05 AM.