It sounds like you may need to adjust the placement of your embroidery design in the software before sending it to the machine. Here are some steps you can take to troubleshoot the issue:
- Check the origin point: Make sure the origin point in the software matches the origin point on your machine. If the origin point is off, it can cause the design to start in the wrong place.
- Check the hoop size: Make sure the hoop size in the software matches the hoop size you are using on your machine. If the hoop size is incorrect, the design may not fit properly within the embroidery field.
- Use the alignment tools: Your software may have alignment tools that allow you to center, left-align, or right-align your design within the embroidery field. Experiment with these tools to see if they help you get the placement you want.
- Use the trace function: The trace function in your software can help you see the stitching path of your design before you send it to the machine. This can help you identify any wonky stitching or other issues before you start embroidering.
- Test with a scrap piece of fabric: Once you have made adjustments in the software, test the design on a scrap piece of fabric to make sure it is stitching correctly and in the right place.
Remember, embroidery can take some practice to get the hang of. Don't get discouraged if it doesn't come out perfectly the first time. Keep experimenting and adjusting until you get the results you want.