I have ordered from Connecting Threads since they opened in the mid 90s and have always had good experiences with them, and recommended them to people often. When I have had a problem with fabric or there was an error with my order, it has always been handled quickly and easily. I have found their fabrics to be of generally high quality with only an occasional hiccough along the way. I love their thread collections and the myriad color choices.They ship quickly, advise you immediately if they have a problem filling your order, and, most important, you always talk with a person, not an answering machine or computer.