I have used Connecting Threads for years, it is one of my go to online shops. About two years ago, I had a problem with an order. They had a special on a FQ bundle of neutrals by Riley Blake but there was a problem. Over half of the FQs had a permanent marker line along both edges. That, at least, didn't make the fabric unuseable but I felt that might be something that they should be aware of, so I sent an email with pictures. The email I received back, lets just say, wasn't nice. I was basically told that CT doesn't sell Riley Blake neutrals and they checked all my orders from the past year, and they didn't find such an order. I did answer the email with a copy of my invoice from CT and apologized for taking up their time. This hasn't stopped me from ordering from Connecting Threads, I'm just more selective about what I buy from there.