Hi everyone,
I have tried all the replies - still no luck. I am so frustrated that I am ready to return my frame and just continue quilting using just the machine. My feed dogs are down, my stitch length is set to 0, I have adjusted to top and bottom tension, replaced the needle and threaded the machine more times than I ever have any other time. I currently have the ruler foot on the machine and have a open toe coming (hopefully by tomorrow), which I will put on the machine. All I can think of hopefully changing the foot will help. Thanks again