One quilt shop and dealer here has put up a sign that says no returns on any purchase.
I went to this store this morning. The sign is not there anymore. I asked the lady cutting fabric if if was still a store policy and she said only on sewing machines. I asked what about if the machine does have a factory fault and she said it will be repaired not exchanged.Who wants to buy a brand new machine that has to have a repair right out of the box ? It will then be a used machine at new machine price. No thanks. I would want an exchange for a new one that doesn't need a repair. Now even car dealers have a return policy. Things are made cheaply as possible now so it's not uncommon to get more defaults in anything newly made.