I really like Joann's and there are three relatively close to me. My biggest complaint is that they seem to be haphazard sometimes. They cater to crafts, which means many different items, and tons of confusing sales. None of the stores I go to have an updated look, and just seem old. Unfortunately, they are one of the few "fabric" stores near me, so not many other choices. There are two LQS's nearby, but one is very primitive, and the other one modern. My favorite fabric warehouse is a ways away, and requires a good half day of wandering! Hopefully they can work things out.