Just give them a call. I have waited longer than that. My long arm took a while to get up here from Iowa as it was shipped and also because I wanted some extra's put on it. Then I got notified it was coming and panicked. A major snowstorm was predicted with the roads becoming impassable. It was going to be just "drop" shipped where they bring it up to the house or garage but do not take it in. I didn't have a garage at the time, so I had visions of my machine being dropped and then covered with the snow if it even got here. Well, turns out, two of the workers decided that rather than using another shipping company, they would deliver it in their private vehicles, and they made it here as the snow was coming down and then they safely carried the packages down into my long arm room in the basement. So Happy! I would neve have been able to carry the machine by myself!