Originally Posted by
AlvaStitcher
Thank you for your thoughts. The shop does not return your money but will take the cost you paid off on another machine. Now a friend wants me to look at a Janome MC6650 at a shop in a nearby town. Anyone have experience on this machine? I am so undecided on what to do. Argh!
Before you do anything, if you bought this machine new, I would contact Babylock head office directly. I had problems with a (different brand) machine, and after several attempts by local dealer I bought it from, to fix, in frustration I contacted the headquarters and they resolved things promptly.