I have an older Bernina and truly like it. I don't want a new one though. Two of my sewing friends bought a newer Bernina and had nothing but issues. They are very fussy machines. Both traded them in for a lower model and are happy now. Ask a Bernina dealer about a trade in for a lower model with less features you probably don't use anyway. I know some dealers won't trade for a lower model but the good ones will. If that is not possible schedule a training session with your dealer to sit and watch you sew to see the problems you have. Another option is to sell the machine with all accessories and get it out of your life. That's better than to get depressed every time you look at it. there are too many good brands for a lot less money.