You are not alone, but mine is more an acquired distaste for the brand due to obsolescence rather than the specific machine, per se.
2000 Artista 180 purchased for over $4K (a lot in those days). 11 years later one of the circuit boards failed. No Bernina dealer could source the board as a replacement part. I could "borrow" a board while mine was sent to Bernina for repair ($1K), but no guarantees and no warranty on the repair (if they could even fix it).
My replacement machine, a Janome, cost less than half that. It's more intuitive, has a much wider throat, and the feet and accessories a much more affordable. It hasn't hiccupped once since I purchased it, and has never needed service despite getting a whole lot more use.