Oreo1912....Yes, I talked to Shields, they were the first ones I called. They can do a badic cleaning, but they won't be able to order parts if needed becuase they aren't affliated with Janone. So if one needed parts (I think the 6650 will) it would have to go to Shields and then to another Janome repair shop, and that is paying two bills and not just one. Guess I'm going to have to make that drive to either Cedar Rapids, or Marshalltown.